How do I fix files being saved as ".24" file type or as ".2024" type when name ends with date?

Question

I found a similar question from about a year ago (https://community.adobe.com/t5/acrobat-discussions/why-are-my-files-being-saved-as-a-23-file/m-p/14136498) and have used the solution in the link (locate and delete .24 folder in Registry Editor) multiple times but in the past week I've been getting .24 files and .2024 files and they are not showing up in Registry Editor this time. Might they be hiding in a folder in RegEdit? This is happening at work and is therefore quite problematic.

Souvik Sadhu · Answer

Hi @wise_Dolphin0D45,

Hope you are doing well. Sorry for the trouble, and the delayed response.

In case you are still looking for a solution, here are a few suggestions.

First, I would look towards hiding file extensions. Steps can be found here:

Open File Explorer.
Click "View".
Select "Options" (or "Folder and search options").
On the "View" tab, find "Hide extensions for known file types" and check the box.

Next, when you are on the Save As dialog box, make sure the format has been set as per requirement and not as "All Files" or "Other Files."

Once done, type in the file name and save again.

Hope this helps.

-Souvik

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