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Participant
February 21, 2023
Question

How do I get Acrobat Printer back into hardware in Windows 11?

  • February 21, 2023
  • 2 replies
  • 1477 views

I had Acrobat 9 Pro installed on my Dell T1500 workstation and used it happily for years. All of a sudden it would not open any more. I am a rather mature language teacher now and had to prepare my lessons, hence thought: Intall the free Acrobat Reader. That was a mistake as in the process of downloading and installing a notice appeared on the screen, that an outdated version had been found and without giving one a chance to stop - it had deleted my paid for Acrobat 9Pro. To add 'injury to anger' the installation process stalled and left me 'acrobat-wise' in a complete pickle! Thank goodness I found the S/N BUT and this is a big BUT: After re-installation Acrobat as a printer in hardware was missing! Customer service apparently is unable to help. Has anyone an idea how to get my PDF- printer in print settings back - PLEASE?

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2 replies

Legend
February 22, 2023

It's no use looking for help from Adobe; Acrobat 9, 10, 11, 2015 and 2017 are all past end of support now.

It may be that Acrobat 9 was no longer compatible with your Windows system (Windows 10 is constantly changing) since it was broken even before you tried to install Reader.

Amal.
Legend
February 21, 2023

Hi @Kristian285180852nj6 

 

Hope you are doing well and sorry to hear that

 

Adobe Reader is a free "reader" of PDFs; that is, it is a PDF viewer. No, Adobe Reader cannot "print to PDF". As with other applications, Adobe Reader supports "file - print" to an attached printer of a PDF that is open in Adobe Reader.

For more information about Acrobat Reader please go through the help page https://helpx.adobe.com/reader/faq.html

 

Let us know if you are referring to something else.

 

Regards

Amal

 

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Participant
February 22, 2023

Amal,
I have been using Acrobat for well over a century as a Printer, which was also listed in Windows Hardware devices.
K

try67
Community Expert
Community Expert
February 22, 2023

I think you mean a decade... A century ago most people didn't even have electricity in their homes. 🙂