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A
antoinettec43707127
Participant
May 1, 2017
Question

How do I get my Converter to return to allow conversion from pdf to Word?

  • May 1, 2017
  • 3 replies
  • 1140 views

my converter has disappeared from Pdf drop down menu when wanting to Convert from pdf into a Word doc.  just disappeared.  I am also getting a X message - to say that there is something wrong in the conversion.

No icon either.  Any clues.  do not wish to re purchase when I have a current subscription.

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3 replies

C
Cari Jansen
Legend
May 2, 2017

are you able to convert PDFs to Word documents using the work-around I gave earlier at least?

also if the previous is of no help, can you pls. share a screen shot of what it is you are seeing, as well as some information on the version of Adobe Acrobat you are using (I'm assuming Adobe Acrobat Pro DC?), as well as Windows/Mac?

I'm heading off to work now, so won't be able to reply until later today, but hopefully someone else can step in, in the meantime.

A
antoinettec43707127Author
Participant
May 2, 2017

Cari I believe my Adobe problem is sorted. Thank you for your wonderful input in the community.

Antoinette

Antoinette Colbran

Executive Director

MEMBER AUSTRALIAN LAWYERS’ ALLIANCE

p. (02) 9901 4573

f. (02) 9436 1035

<mailto:info@benchmarkthepractice.com.au> info@benchmarkthepractice.com.au

www.benchmarkthepractice.com.au

Please mail all documents to: Benchmark the Practice

Suite 2, Level 3, North Shore Medical Centre, 66 Pacific Highway

ST LEONARDS NSW 2065

This email and any attachments are intended solely for the named recipient only. The information it contains may be confidential or commercially sensitive. If you are not the intended recipient you must not use, reproduce or distribute any part of this email or disclose its contents to any other party. Please contact us immediately and then delete the message from your computer.

C
Cari Jansen
Legend
May 2, 2017

Are you referring to 'Export PDF' button in the tools shortcut list?

  • Click on Tools
  • Locate Export PDF, if it is no longer in the Tools, click on 'Add'.

Or if you don't see the tools at the side of the screen:

  • View > Show > Tools pane
A
antoinettec43707127Author
Participant
May 2, 2017

Thanks Cari will try. Just uploading screen shot to send to you too,.

Antoinette Colbran

Executive Director

MEMBER AUSTRALIAN LAWYERS’ ALLIANCE

p. (02) 9901 4573

f. (02) 9436 1035

<mailto:info@benchmarkthepractice.com.au> info@benchmarkthepractice.com.au

www.benchmarkthepractice.com.au

Please mail all documents to: Benchmark the Practice

Suite 2, Level 3, North Shore Medical Centre, 66 Pacific Highway

ST LEONARDS NSW 2065

This email and any attachments are intended solely for the named recipient only. The information it contains may be confidential or commercially sensitive. If you are not the intended recipient you must not use, reproduce or distribute any part of this email or disclose its contents to any other party. Please contact us immediately and then delete the message from your computer.

C
Cari Jansen
Legend
May 2, 2017

Are you using Adobe Acrobat Pro/Standard DC for this conversion?

Are you able to open the PDF you want to convert in Adobe Acrobat Pro/Standard and do the following:

  • File menu > Export to > Microsoft Word > Word Document

If it's still not working are you able to provide some screenshots or steps of what you are doing and seeing on screen?

A
antoinettec43707127Author
Participant
May 2, 2017

Hi Cari - yes following all of that -  problem is where the drop down menu usually loads and allows you to choose 'convert' straight up -

that is missing altogether.

I have no option of converting

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