How do I get rid of the AI-generated image description?

I answered this on another thread: 

Hope this helps!

Hi ​@AnandSri 
I’m on a Macbook Pro M4 Pro now, MacOS 26.2 English, and I’m using the desktop version of Acrobat.

Thank you very much for you help.

Hello ​@Jackiepidan 

I hope you are doing well and thank you for reaching out. Sorry for the trouble you had.

Could you please share more information about the issue? Are you on a Mac or a Windows machine, and what is the OS version? What is the OS language installed? Are you using the AI services on the Acrobat Desktop app or the Acrobat Online services? 

What you’re seeing is an AI-generated hover summary that appears in the New Acrobat interface. Disabling “Generative AI” alone does not remove UI elements tied to the New Acrobat experience, which is why the pop‑up is still showing.

Do you get this with all the PDFs, or is it with one specific PDF? 

Assuming you are on the latest build of Acrobat: 25.001.21111. Planned update, Jan 20, 2026, please relaunch the app and try with a different PDF. Also, can you share a screenshot of the Generative AI Preferences, like the pic below? 

We’re here to help, just need more info.

Regards,

Anand Sri.