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August 23, 2021
Answered

How do I get rid of the strange box near my cursor

  • August 23, 2021
  • 1 reply
  • 3303 views

A strange gray box has appeared to the bottom left of my cursor. What is it and how do I get rid of it?

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Correct answer Amal.

Hi there

 

Hope you are doing well and sorry for the trouble. As described a gray box appears to the bottom left of the cursor.

 

Are you referring to the grey box near the mouse cursor/pointer? If yes, this appears when you select the select tool form Adobe Acrobat/Reader. It is a design behavior and there isn't much that can be done in this situation.

 

You may share your feedback to the engineering team using the link https://acrobat.uservoice.com/

 

You may also check the similar discussion https://community.adobe.com/t5/acrobat/what-is-this-strange-box-near-my-mouse-cursor-how-to-remove-it/td-p/10633133

 

Regards

Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
August 23, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described a gray box appears to the bottom left of the cursor.

 

Are you referring to the grey box near the mouse cursor/pointer? If yes, this appears when you select the select tool form Adobe Acrobat/Reader. It is a design behavior and there isn't much that can be done in this situation.

 

You may share your feedback to the engineering team using the link https://acrobat.uservoice.com/

 

You may also check the similar discussion https://community.adobe.com/t5/acrobat/what-is-this-strange-box-near-my-mouse-cursor-how-to-remove-it/td-p/10633133

 

Regards

Amal