Participant

Answered

How do I go back to the old Acrobat?

Forum|Forum|2 years ago
August 23, 2023
37 replies
204299 views

The update is terrible. Comment tools are complicated and/or missing. Nothing is where it was

How can I reinstall the last version??

Modern Acrobat

Correct answer Bevi Chagnon - PubCom.com

To revert to the old interface:

On Macs, go to the View menu and select Disable New Acrobat.
On Windows, to the hamburger menu in the upper left corner (where the old File menu used to be) and select Disable New Acrobat, it's about 2/3 down the menu.

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Gary34990468ktj7

Participant

absolutely horrible! I agree

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jrrandle

Participant

Totally agree. These companies just dump crap on us thinking we have to just take it! This New Acrobat is crap and a productivity waster. I was tempted to go to another PDF reader until I luckily saw how to disable the New Acrobat. I guarantee you, Adobe never spoke to real users of their software when developing these changes.

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Nikki5C26

Participant

Agreed--why in the world move all these essential tools around when people have been using them for decades? Time would be better spent fixing current bugs rather than rearranging the user interface/all my tools!

pittsburgh2015

Participating Frequently

I firmly believe it was a cost-cutting thing with product development. Probably brought in people that didn't know how to fix current bugs (like a keystroke shortcut for zooming) but did know how to splice toolbars and move toolbars around, rename tools and tabs. Then the department said: "Here - now it's new and improved!" and nobody bothered to do simulated end-user testing. Instead they just released the new version. And what's really irritating is their response at the top of each of these community pages, they respond and say how "as you get familiar with the new interface, you can be more productive". Uh, no, we're NOT going to do that, because we've lost so many hours being unproductive with the new version, and everyone's just disabling the new version.

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mrhpi

Participant

Those of us who actually use your product for a living can't help but wonder: When you completely change the interface to be nothing like what we were all used to, do you ever have anyone who actually uses the program try it out and give you feedback before going live with it?

Millions of us users are out here losing many minutes of productivity worth millions of dollars every day while we hunt for where it is you have hidden the tools we use regularly.

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Leanne25344913x04u

Participant

Yes, it took me about an hour to end up giving up on using the new one altogether, it's small, i can't throw the toolbar on top of the document. Where the crap is the view button so i can make changes? The view button dissapears if you select the "hid view" button then it's like hacking to find it and change it again. I think Adobe did us dirty to "upgrade" i hate it i hope i can keep the old one as long as i have adobe, or get something else this is terrible.

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Charlene34701461c98i

Participant

Placing signatures on documents now takes twice as long, Now I have to click on each page individually. Then after that in the subject before sending for signature, I have to type out the full discription of said document, it wont allow me to copy/paste. It now takes me twice as long, if not longer. Not user friendly at all.

jetprint

Participant

The updated interface is dreadful! I've encountered another issue following the recent update to the new Acrobat version. I've got a price list formatted on A4, double-sided, with a 5% black background on both sides. Strangely, when I generate a PDF from InDesign, the first page in Acrobat displays the gray background, but the second page turns out white. Interestingly, when I opened the file on a different PC running an older version of Acrobat, the file appeared perfectly fine!

Abambo

Community Expert

With both sides, you mean both sheets? What is your OS and version and the version of Acrobat.

How is the grey background created in InDesign? Did you do the InDesign formatting?

ABAMBO | Hard- and Software Engineer | Photographer

jetprint

Participant

Yes, both sheets. My PC is running on Windows 10 and Acrobat is version 2023.008.20458. The grey background is a 10% black element and has been formatted by myself as hundred times before...

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SusanHedenberg

Participant

AGREED!

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Mitten007

Participant

I agree! The new version is terrible, and no matter how many times and say I want to go back to the OLD version, the powers the be decide FOR ME to switch it back to the new version. Why can they not just listen.

christyk50199299

Participant

Adding myopinion that the new interface is terrible. Did you talk to any U/X people before you made this decision? People want things to be intuitive. They do NOT want to have to search through more drop-down menus!

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