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Participant
September 11, 2018
Answered

How do I opt out of sharing my usage information with Adobe Acrobat?

  • September 11, 2018
  • 2 replies
  • 15927 views

How do I opt out of sharing my usage information with Adobe Acrobat?

During install it defaulted and was not an option to decline. However, it said, "you can opt out after the install by going to..."

Correct answer Lucy5CED

You didn't include the link. Why?


Go to https://account.adobe.com/

> 'Account and security' (tab at top)

> 'Privacy and personal data'

 

There should be some radio buttons that you can select 'on/off' to disable sharing your info. Posting this here as it took me a while to find too!

2 replies

Participant
July 28, 2025

That pathway worked, thanks! But is it ultimately meaningless because Adobe has already captured your data [in > faster than nano and back to your pre-conception] before your next keyboard stroke? I am genuinely curious about the reach, depth, and speed of data cannibalism.

kglad
Community Expert
Community Expert
September 11, 2018
Participating Frequently
June 15, 2020

Hi kglad,

 

When I activated some desktop software, I also saw this notification.

 

It seems that some time between September 2018 and now, the path you hinted towards has fallen from being a dark pattern to being literally impossible to follow through on.

 

4 clicks into the process, the link to account.adobe.com/privacy redirects me back to plain old account.adobe.com.

 

If there's anywhere I should go, please let me know.

 

Best,

CJ H

Participant
August 18, 2021

I have the same question/issue. I spent an hour with "help" and got nowhere except the link to my account's security/privacy page. Nothing there addresses the issue. Anyone out there with knowledge on how to resolve this?

thanks -