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Participant
September 21, 2020
Question

How do I permanently delete AdobeCollabSync?

  • September 21, 2020
  • 1 reply
  • 2042 views

As verified by Process Explorer, AdobeCollabSync keeps locking output folders on my machine, preventing me from generating PDFs to them from Madcap Flare. How do I uninstall AdobeCollabSync  or stop it locking folders, without having to uninstall Adobe entirely?

 

P.

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1 reply

try67
Community Expert
Community Expert
September 21, 2020

You can't uninstall just this component, but this should not happen. What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

Participant
September 21, 2020

Adobe version : 2020.012.20043

OS: Windows 10 Pro - 10.0.18363