How do I speak to a REAL person?

Forum|Forum|7 months ago
September 1, 2025
1 reply
201 views

I have two computers activated on my CC account - this can be seen in my account settings. But Acrobat Pro thinks I have about 10 activated! This is a clearly an error but it means I cannot use it - something that is essential to my work flow. Being unable to access it is costing me money and damaging my reputation with my clients. Why don't Adobe have any useful support?

All I want is to speak to a REAL person.

All I want is for Adobe products to work.

Considering I pay almost £50 a month (probably for the rest of my career) I don't think that is to much to ask.

Correct answer Meenakshi_Negi

Hi Oast One,

Thank you for reaching out, and sorry about the trouble caused.

Please try the steps suggested in the following help document: https://adobe.ly/47WyInM.

If the issue still occurs, let us know.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi Oast One,

Thank you for reaching out, and sorry about the trouble caused.

Please try the steps suggested in the following help document: https://adobe.ly/47WyInM.

If the issue still occurs, let us know.

Thanks,

Meenakshi

A

Anne36452649tscb

Participant

I am looking for a REAL person to speak with about my account. I have a number of questions! Please contact me so I can talk to someone on the telephone!

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