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Participant
Aug 16, 2026 12:21 AM UTC
Open for Voting

How do I stop getting a subscription error message with Acrobat?

This is virus type behavior that keeps popping up over the top of other work even when I am not using Adobe products.  There is not an easy way to close it so I can continue other work.  Please remove this virus type behavior.   Very poor ethics and makes people want to look for alternatives.  

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    Aug 17, 2026 7:41 AM UTC

    Hi California IVF,


    Thank you for reaching out, and sorry for any inconvenience this may have caused.

    Could you please send a screenshot of the pop-up that keeps appearing? Additionally, please provide the current versions of Acrobat and your operating system.


    Thanks,

    Meenakshi

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