Skip to main content
Participant
January 17, 2024
Question

how do i unload the latest update of acrobat?

  • January 17, 2024
  • 2 replies
  • 340 views

how do i unload the latest update of acrobat?

 

This topic has been closed for replies.

2 replies

Abambo
Community Expert
Community Expert
January 19, 2024
quote

how do i unload the latest update of acrobat?

 


By @Gene28518498hnj7

Why do you want to do that?

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
January 19, 2024

You can uninstall, but the difficulty would be to access a prior version of Acrobat, as Acrobat offers only the latest version for download. You may try customer service, however.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer