How long does it take? I cannot submit content(s) to the Adobe as usual; the "Save 1 file" tab is still disabled (turned grey) for a few days. Please reply, thank you so much.

The greyed-out “Save 1 file” button may mean a required field is missing or the file hasn’t finished processing. Try refreshing the page, signing out and back into your Adobe account, and testing in a private/incognito browser window. You can also try another browser and temporarily disable extensions that might interfere with the upload.

If it’s still disabled, could you share which Adobe app or website you’re using and what type of file you’re trying to upload? That would help narrow down the issue. Since it’s been happening for several days, it may also be worth contacting Adobe Support if the basic checks don’t help.

Hi Meenakshi Negi. Thank you very much for your kind assistance. You understood me correctly and now the problem of submission is solved. I just tried to send one content now, it works so well, as good as it was before. I think it is from your help. If you could disclose the reason why I was banned mildly; IP, Similar, or Image Quality, would be valuable to me to prevent it to happen in the future. Thank so much again.

Hi ๋๋AK,

Thank you for reaching out, and sorry to hear that you are experiencing an issue.

As mentioned, you are not able to submit the contents. Are you filling out a PDF form? Could you please confirm the tab you are referring to? It would be helpful if you could share more information about the workflow you use, along with screenshots, to provide a better understanding. 

Let us know if you need any help.

Thanks,

Meenakshi