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Participant
November 25, 2024
Question

How many licences do I have and how to move to new computer?

  • November 25, 2024
  • 1 reply
  • 249 views

Hello,

I buy perpetual licences of Adobe Acrobat Pro and I get certificate where is 8 licences and 1 serial numeber. How many licences I buy, 8 licences or 1 for 8 users?

And second question, how move this Adobe Acrobat Pro licence to new computer?

Thanks for answer.

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
Community Manager
December 30, 2024

Hi,

I hope you're doing well. We apologize for the delayed response.

 

The email address you used to sign in to the community indicates it is linked to a Team license for Creative Cloud All Apps. If you have a serial number, you can download and install Acrobat and use the serial number to activate it.

Please note the following:

  • A single Adobe Acrobat license can be installed on two computers.
  • However, you can use the application on only one computer at a time.
  • If you want to install it on a third computer, deactivate it on one of the previous devices first, and then activate it on the new computer.

For more details, you can refer to these articles:

You can also contact Adobe Support directly via chat or phone:

Important: Be cautious of anyone contacting you through the forums' messaging system claiming to work for Adobe. Legitimate Adobe employees will have an "Adobe Employee" tag under their name. Adobe will never request to contact you via Skype or use email accounts outside the https://adobe.ly/3BSg0Ab domain.

 

I hope this information helps.

 

Thanks,
Anand Sri