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Participant
May 19, 2025
Question

How to access templates made accessible by my Org

  • May 19, 2025
  • 3 replies
  • 433 views

Hello, 

 

I'm having trouble finding where templates that are viewable by org are located on adobe acrobat. My adobe acrobat desktop app doesn't appear to have a templates section and neither does adobe acrobat on the web. I've been told that others in my org are able to view these templates. I confirmed that we are in the same org and the same product user group. Any guidance would be greatly appreciated. 

 

Thank You!

3 replies

Participant
May 21, 2025

Thank you for your responses. Here's a bit more information on what I'm encountering. 

 

The other user is accessing esign templates under agreements in Adobe Acrobat. However under the agreements section for me I only have "acrobat sign" as an option. The template that has the "any user in my organization" property selected is not present for me in adobe acrobat sign. 

 

 

Legend
May 20, 2025

Hi 

 

I am assuming you might be referring to Acrobat sign templates, please visit this help document: https://adobe.ly/4jb6ibw.

Else, help us with the questions asked by @try67, so we could help you better.

 

 


~Tariq

try67
Community Expert
Community Expert
May 19, 2025

What do you mean by "templates", exactly? There's no such concept in Acrobat (at least not in the same sense as used in Word, for example). Are these just read-only PDF files you're not supposed to overwrite, so they serve as a kind of "template"?