How to activate my AdobePro

Question

I pay on a monthly subscription for Adobe Pro but when I try to edit a document or use the redact option it says I need to subscribe ?

Looking in my account I have no product listed but have no serial number to register Adobe Pro .

How do I activate this package to be able to use it fully ?

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an active subscription for Acrobat Pro, please logout of the application and reboot the computer once and relogin with the same Adobe ID and see if that works.

Also make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

~Amal

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