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Correct answer try67

Any one that can help me?


The password asked for is for your Adobe account. It has nothing to do with the files you're opening.

I'm not sure what the solution is, though... Try reinstalling the application.

1 reply

try67
Community Expert
Community Expert
April 10, 2017

Remove the security policy of the file, via File - Properties - Security.

On Mon, Apr 10, 2017 at 5:41 PM, christophep22799412 <

Participant
April 10, 2017

Not sure if I understand. See screenshot. There is nothing what I can change

Legend
April 10, 2017

You can't change it because you don't pay for Acrobat. BUT, important, there is no password on this file, nothing to change.

Maybe it is a different password that it wants. Please show a screen shot with the message asking for the password (please make sure there is no personal information in the screen shot!)