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Participant
August 4, 2022
Question

How to change Annual Subscription to monthly

  • August 4, 2022
  • 3 replies
  • 6759 views

I took Adobe Acrobat Pro for the Annual plan, and paid monthly now am not using this service how can i change my annual subscription to monthy?

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3 replies

Nancy OShea
Community Expert
Community Expert
August 4, 2022

Acrobat DC is not available on 1 month terms. Sorry.  Acrobat is a 12 month commitment.  Cancelling early incurs a 50% penalty fee.  To avoid penalty fees, wait until your 12th month to cancel. 

https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
try67
Community Expert
Community Expert
August 5, 2022

That's not true. You can subscribe to it on a monthly basis and cancel at any point. It's more expensive than the annual subscription, of course. Here are the options for subscribing to Acrobat Pro DC, from Adobe's website:

 

 

Nancy OShea
Community Expert
Community Expert
August 5, 2022
quote

That's not true.


By @try67

=======

This is from the Acrobat home page.  No other term options are listed except annual.

https://www.adobe.com/acrobat.html

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
August 4, 2022

Do you mean an annual plan with monthly payments, or an actual one month at a time plan?

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures

LinSims
Community Expert
Community Expert
August 4, 2022

Let me move this to the Account, Payment, & Plan forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

 

For information on how to change your subscription plan, see: https://helpx.adobe.com/manage-account/using/change-plan.html