Skip to main content
Participant
November 17, 2016
Question

how to clear the regsitry from Adobe Acrobat entries?

  • November 17, 2016
  • 1 reply
  • 1079 views

I have Adobe Acrobat XI Std installed in a Windows 7 64bit standalone with no internet access. I have activated the license (offline activation) but acrobat keeps asking to Validate the license over and over and over. I have a feeling I need to uninstall Acrobat (I have uninstalled and reinstalled it several times but it has not worked so far)and also clear the registry before I install it back and activate it again. Where could I find instructions on how to manually (not with a tool) clear the registry from Adobe Acrobat entries?

Thank you

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 17, 2016

you can google that, but if you're not careful you can make your os unusable.

in any case, before you edit your registry, you can try uninstalling, cleaning (per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and then reinstalling to see if that solves your problem.