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Participant
November 1, 2024
Question

How to delete an unwanted account

  • November 1, 2024
  • 1 reply
  • 172 views

I have an account with a pimary and secondary email adresses set up for some time. I was trying to make the secondary email address into the primary address and the old primary into the secondary .  Somehow I appear to have created a second account with the old secondary as the new primary. I do not need two accounts and the cost of a second account. What do I need to do to delete one of them? (As a note - when I look at the history on each of the accounts, it shows me the same history for the original acccount on both.) Any suggestions appreciated - Thankyou.

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1 reply

Souvik Sadhu
Community Manager
Community Manager
December 22, 2024

Hi @neil_8393,

 

Hope you are doing well. Thanks for writing in!

 

You can refer to the article, which gives an in-depth explanation of how to delete your account further: Delete your Adobe account and permanently remove your personal information.

 

Hope this helps.


-Souvik