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Inspiring
Jun 2, 2023 1:31 PM UTC
Answered

How to Disable Outlook from Previewing PDF Attachments

I'm on New Outlook version 1.2023.526.100 (Production).

Client Version is 20230519010.07 .
Adobe Acrobat Pro version 2023.001.20174 | 64bit

When clicking on a preview to look at a pdf file, Outlook brings up it's own preview program. I need to revert back to the Adobe pdf preview because the Outlook preview doesn't give me the 11x17 option to print.
I have checked the default settings for PDF's and they are set correctly.
Please advise.
Thanks

texastigCorrect answer
Inspiring
Jun 5, 2023 3:51 PM UTC

Just curious,

 

Who is they? 

 

Microsoft Support or your PDF users at work?

 

And I forgot to ask in which version of Microsoft Windows is this happening?

 

 


I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

9 replies

Inspiring
Jun 5, 2023 5:23 PM UTC

here is step by step video on how to Disable Outlook from Previewing PDF Attachments

https://youtu.be/1kWqPLj3x2A

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Participant
Jan 14, 2025 2:40 PM UTC

That's not the new Outlook.  That is classic Outlook.

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Dave Creamer of IDEAS
Community Expert
Community Expert
Jun 3, 2023 1:31 AM UTC

See if this helps:

Go to File>Options>Trust Center

Click on Trust Center Options button

Select Attachment Handling from options on left.

Turn ON off "Turn off Attachement Preview"

 

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David Creamer: Community Expert (ACI and ACE 1995-2023)
texastigAuthor
Inspiring
Jun 5, 2023 3:50 PM UTC

None of that worked. I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

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ls_rbls
Community Expert
Community Expert
Jun 2, 2023 4:00 PM UTC

Hi @texastig ,

 

This is an inquiry that should be asked in the Microsoft  Outlook Support forums, as it is not directly related to Adobe Acrobat Pro DC.

 

See if the Microsoft Support link below is helpful:

 

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Technical Generalist
texastigAuthor
Inspiring
Jun 2, 2023 5:58 PM UTC

I've done that already and they don't know what to do. That's why I posted here.

 

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ls_rbls
Community Expert
Community Expert
Jun 2, 2023 10:46 PM UTC

Just curious,

 

Who is they? 

 

Microsoft Support or your PDF users at work?

 

And I forgot to ask in which version of Microsoft Windows is this happening?

 

 

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Technical Generalist