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colleenf23688807
colleenf23688807
Participant
August 10, 2017
Answered

How to download an older version for which I have a key

  • August 10, 2017
  • 1 reply
  • 1011 views

Hello, I am asking about Adobe Acrobat Pro DC 2015. I am traveling soon and need to load the applications that are on my primary computer to my backup laptop so I can use that for travel. I was able to do this with one of my Adobe products (DW), but when I log into my account and look for my Adobe Acrobat Pro, it doesn't have a Download button, it has a "buy" button. However, I already have a key for my version and just want to load it. Where can I get a download for my version? Thanks

This topic has been closed for replies.
Correct answer John T Smith

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2365252 may help

-you will need to enter your original serial number during install for non-Cloud programs

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 10, 2017

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2365252 may help

-you will need to enter your original serial number during install for non-Cloud programs

    colleenf23688807
    colleenf23688807Author
    Participant
    August 10, 2017

    Thank you. I tried the links but was unable to find my version (Adobe Acrobat DC 2015). I tried the DC download, but for some reason it is not accepting my serial number and says it is invalid (however, it's the correct serial number...I tried more than once). Do you know what might be causing this? Or perhaps my serial number will only work for 2015?

    colleenf23688807
    colleenf23688807Author
    Participant
    August 10, 2017

    I just found the correct 2015 download and verified that my serial number works with it. Thank you for your help.

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