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Participant
Aug 12, 2023 4:56 PM UTC
Answered

How to Enable (or back) new Acrobat?

My Acrobat version is 2023.003.20269 on Windows10 22H2 (Version 10.0.19045.3324)

if disable (Preferences => Reviewing => Allow comment by default when sharing), restart Acrobat, the UI interface back to old layout.

But how to back new Acrobat?

Bhawna29481033c2abCorrect answer
Adobe Employee
Aug 16, 2023 8:21 AM UTC

Hi @evan31635159v2b6 

Thanks for bringing this up into notice.

Seems like this preference is impacting Modern view of Adobe Reader(both 32 bit and 64 bit), but for Acrobat it is running fine.

We have logged a ticket for the same and will update you on this.

 

 

20 replies

Participant
Dec 7, 2023 8:04 AM UTC

I am not seeing that option itself in the menu bar

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Participant
Dec 7, 2023 8:03 AM UTC

Hi Bhawna

I am not seeing that option itself in the menu bar as you see in the previous images shared 

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Participant
Dec 7, 2023 8:21 AM UTC

@Muthuraj34093926p18s Please share snapshot of 'View' Menu. If it is not present here, please share the registry from path : Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC.

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Bhawna29481033c2abCorrect answer
Adobe Employee
Aug 16, 2023 8:21 AM UTC

Hi @evan31635159v2b6 

Thanks for bringing this up into notice.

Seems like this preference is impacting Modern view of Adobe Reader(both 32 bit and 64 bit), but for Acrobat it is running fine.

We have logged a ticket for the same and will update you on this.

 

 

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Participant
Aug 30, 2023 5:24 AM UTC

Hello, could you please tell me how to enable the new acrobat for chinese version?

My Acrobat version is2023.003.00284.

Thanks!

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Adobe Employee
Aug 31, 2023 6:04 AM UTC

Hi @田27101396c0kr 

We are doing phased rollout and option to switch to new Acrobat will be made available to you in upcoming months.

 

Best,

Bhawna.

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moriah31652849acdz
Participant
Aug 16, 2023 4:36 AM UTC

Please tell the users more about the new acrobat version. It must be understandable for the users.

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Participating Frequently
Aug 13, 2023 7:57 PM UTC

It seems like you're facing an issue with Adobe Acrobat's user interface layout after disabling the "Allow comment by default when sharing" option in the preferences. Here's how you can try to restore the new UI layout:

  1. Reset Preferences: Sometimes, changes to preferences can affect the interface layout. Try resetting your preferences to their default settings. To do this:

    • Close Adobe Acrobat.
    • Hold down the Shift and Ctrl (or Shift and Command on Mac) keys while launching Adobe Acrobat.
    • A dialog box will appear asking if you want to delete the preferences file. Confirm and proceed.
    • Once Acrobat opens, check if the new UI layout is restored.
  2. Check for Updates: Ensure that your Adobe Acrobat is updated to the latest version. Sometimes, interface issues are addressed in newer updates.

  3. Contact Adobe Support: If the issue persists, consider reaching out to Adobe's customer support. They might be able to provide more specific guidance or solutions tailored to your situation.

Remember to back up any important documents or settings before making significant changes to your software configuration.

Please note that software interfaces can sometimes behave unexpectedly due to a variety of factors, and the exact solution might vary based on your specific circumstances. If the above steps

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Bernd Alheit
Community Expert
Community Expert
Aug 12, 2023 7:17 PM UTC

The new UI is not available for the 32bit version of Acrobat Reader.

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Participant
Aug 13, 2023 8:05 AM UTC

64bit same

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Bernd Alheit
Community Expert
Community Expert
Aug 13, 2023 12:05 PM UTC

Looks like it is not possible.

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Participant
Aug 12, 2023 5:06 PM UTC

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