How to enable scrolling by default

Hello!

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20432 Planned update, Mar 11, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3FpgTSf.

As suggested by our product community expert, please reset the preferences of the app, see this article for the steps: https://adobe.ly/41GRef5

Reboot the machine, and enable the Page layout Style: Single Page continuous Preferences. 

If the issue persists, please use the Acrobat Cleaner tool to remove the installed app, restart the machine and install Acrobat. You can also see this article: https://adobe.ly/4bITV4u, and https://adobe.ly/4kL4vfm

Let us know how it goes.

Thanks,

Anand Sri.

@R371027845l50 Maybe your preferences are corrupted. Fix preferences file issues?
Once that is done, restart the computer, and go back into preferences, Command K (MAC) or Control K (PC) and try again if this fixes the problem