How to get installationfiles to reinstall Adobe Acrobat

Forum|Forum|9 years ago
November 30, 2016
1 reply
675 views

We have 4 licenses.

How do we do to get access to installationsfiles if we have to reinstall adobe acrobat at our company?

We do not have access Adobe ID at our Company.

Install update and subscribe to Acrobat

This topic has been closed for replies.

Correct answer Test Screen Name

You didn't answer my first question... If you let us know which version you have we could give you a link to the installer for that version.

You MUST establish how these were purchased. There are different installers according to the license plan and you cannot mix retail and volume installers. If it is volume licensing you MUST re-establish connection with Adobe so you have a password for the volume license portal. If the company is too disorganised, it may have to buy again.

try67

Community Expert

What version of Acrobat? And why don't you have an account on Adobe if you purchased the licenses from them, or did you buy it from a third-party reseller?

A

Anonymous

We did bought Adobe Acrobat from Adobe and I am sure we do have an account but the person who did the purched is no longer working at our Company so we do not know how to log in. I will check out which version later today..

try67

Community Expert

You didn't answer my first question... If you let us know which version you have we could give you a link to the installer for that version.

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