How to get rid of blue line and name in acrobat pro dc

Question

HiI use the Request Signatures feature in Acrobat Pro DC and I want to get rid of the blue line, name and date underneath the signature. I've looked at preferences and I could not see anything that would allow me to turn that off. Thanks

Amal. · Accepted Answer

Hi John

Please try the following steps and see if that works for you.

Sign in to your Adobe Sign account at https://documents.adobe.com/.
In the upper-right corner, click the Profile icon and then click Settings.
Navigate to Edit Signature Settings.
Navigate to Account Settings > Signature Preferences.
To enable the feature, select the Use well-formatted signatures and initials check box.
Save the changes.

Let us know how it goes

Regards

Amal

Amal. · Answer

Hi there

We are sorry for the trouble. As described you want to turn off the name and date underneath the signature.

We have checked your account details and found that you have an enterprise account. Please refer to the steps provided in the help article (https://helpx.adobe.com/sign/kb/to-enable-disable-name-date-below-the-signature.html) and see if that works.

Let us know how it goes

Regards

Amal

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