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Stuart Wills - Northwest
Participant
January 28, 2019
Answered

How to install Acrobat on new laptop as the old one is no longer in use.

  • January 28, 2019
  • 2 replies
  • 1627 views

My old laptop failed (no longer used) so want to know how I download and set up.

Do I just set up a trial again and then can I link to existing subscription?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

In addition to the kglad's response.  

We see that you are a subscriber of Acrobat DC Team subscription. You can login to your Adobe account and following the steps mentioned in the help document here: Download and install Acrobat DC subscription  you can start using your Acrobat.

If there is any trouble installing the application, then you can contact you our support team via Phone/Chat to get the further  troubleshooting. Contact Customer Care 

Regards,

Akanchha

2 replies

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
February 22, 2019

In addition to the kglad's response.  

We see that you are a subscriber of Acrobat DC Team subscription. You can login to your Adobe account and following the steps mentioned in the help document here: Download and install Acrobat DC subscription  you can start using your Acrobat.

If there is any trouble installing the application, then you can contact you our support team via Phone/Chat to get the further  troubleshooting. Contact Customer Care 

Regards,

Akanchha

kglad
Community Expert
Community Expert
January 28, 2019

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

Participant
February 24, 2019

Do I have to get CC in order to get DC reinstalled?

kglad
Community Expert
Community Expert
February 25, 2019

click the link message 1.