How to prevent Acrobat (Mac) from installing Acrobat Collaboration Synchronizer app

Question

Every time I open Acrobat it installs the Acrobat Collaboration Synchronizer app into my Mac's Login Items control panel. Every time I delete it manually, and every time I open Acrobat the next time it installs it again.

How can I permanently prevent Acrobat from doing this? I don't want to have to keep manually deleting a 'helper' app that I don't want, which Adobe doesn't have the courtesy to ask if it's OK to install?

I can't see a way in Acrobat settings to prevent the installation.

Friendly_strengthccab · Accepted Answer

I have the same problem for a very long time, and none of the many offered work-around-s changed anything !

i am using the Reader only, NOT the full Acrobat product, on a single machine, without any collaborating with anyone, and don’t even have a “track” category at all on the Preferences menu …

The only thing that helped was to DELETE the *.EXE file, but it keeps coming back about twice a week following the updater task run, even though there was no effective version update for many, many months !

justlearnskills · Answer

@Four Candlesthxs for th screenshot — and that helps because I would disable thesynchronization in Acrobat Preferences (Command K for the MAC or Control K for the PC). Go to tracker, and disable 'Automatically Check for New Comments and Form Data'(slide to the right) because it is the main setting that activates the Acrobat Collaboration Synchronizer background service.Go toInternetand uncheck the option for "Allow speculative downloading in the background." Click OK when done.Quit Adobe Acrobat completely and then check your Login Items again.

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