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Participant
December 11, 2025
Question

How to prevent Acrobat (Mac) from installing Acrobat Collaboration Synchronizer app

  • December 11, 2025
  • 1 reply
  • 244 views

Every time I open Acrobat it installs the  Acrobat Collaboration Synchronizer app into my Mac's Login Items control panel. Every time I delete it manually, and every time I open Acrobat the next time it installs it again.

 

How can I permanently prevent Acrobat from doing this? I don't want to have to keep manually deleting a 'helper' app that I don't want, which Adobe doesn't have the courtesy to ask if it's OK to install?

 

I can't see a way in Acrobat settings to prevent the installation.

1 reply

creative explorer
Community Expert
Community Expert
December 11, 2025

@Four Candles thxs for th screenshot — and that helps because I would disable the synchronization in Acrobat Preferences (Command K for the MAC or Control K for the PC). Go to tracker, and disable 'Automatically Check for New Comments and Form Data' (slide to the right) because it is the main setting that activates the Acrobat Collaboration Synchronizer background service.


creativeexplorer_0-1765448439077.png

Go to Internet and uncheck the option for "Allow speculative downloading in the background." Click OK when done.

 

creativeexplorer_1-1765448601873.png

Quit Adobe Acrobat completely and then check your Login Items again.

 

m