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Participant
July 27, 2017
Question

How to re-install Adobe Standard XI?

  • July 27, 2017
  • 3 replies
  • 781 views

In 2014, I purchased a ScanSnap iX500.  It included one license of Adobe Standard XI.  My original copy of Standard, after initial installation, was regularly updated to the newest version.

However, my desktop crashed and needed a new C: drive;  all my applications were lost.  The drive was replaced by Dell under warranty.   I downloaded the scanner's drivers, however, Fujitsu is not authorized to download a replacement Adobe Standard XI.. Fujitsu referred me to Adobe for resolution. Upon contacting Adobe customer service they referred me to this forum.  I still the original CD with Standard, but hesitate to attempt to install the old software. 

How can I re-install the deleted license of Adobe Standard?

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3 replies

djillieAuthor
Participant
August 5, 2017

Good idea.   However...

I tried that, and it will not accept the serial number that came with Adobe Acrobat Standard XI.

kglad
Community Expert
Community Expert
August 5, 2017

what do you see after entering (what you think is) the serial number?

kglad
Community Expert
Community Expert
July 28, 2017

why are you not using your cd and then updating?