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pintree3
pintree3
Inspiring
February 28, 2022
Answered

How to repair a particular pdf that won't open at the last place viewed.

  • February 28, 2022
  • 1 reply
  • 1770 views

All documents are set up to open at the last place viewed but there is one document that will always open on the 1st page. I assume something is wrong with this 1 document. I did try "Help / Repair Acrobat installation" at 1st because I thought it was a problem across the board but now know it is this one particular pdf (book). Is there any way of fixing this? I assume something is wrong with this pdf or it is set this way.

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Correct answer pintree3

Well that version is very old and obsolete, but this might work anyway. Open the file. Make a small edit, such as adding a bookmark (any edit). Save the file using Save As, not just Save. It might now open as you intended. This is a bug in the created PDF, and editing fixes it. 


Thank you very much Amal. te editing nd Save As worked. 🙂 I'll keep that in mind should it ever happen again.

1 reply

Amal.
Amal.
Legend
February 28, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind elaborating a bit more about the steps you are doing to open the document? A small video recording of the same would be very helpful.

 

Also, as mentioned its an issue with a specific file, would you mind sharing the file with us so that we can check it at our end. https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

 

Also make sure you have the recent version 21.11.20039 installed. Go to Help > Check for updates and reboot the computer once.

 

Regards

Amal

pintree3
pintree3Author
Inspiring
March 1, 2022

Thank you so much Amal. it's well appreciated. As to steps taken, what steps? The steps are double-click on a file and have it open: like you do with any other type of file 🙂 The only thing is that it always opens in the 1st page as opposed to opening where I last was. And the Options are set to do so. As I said, this only happens to this one file and not other PDFs. As to getting s copy of the file. Sure thing see attached.

"It is only with the heart that one can see rightly, what is important is invisible to the eye." ---------The Little Prince
Amal.
Amal.
Legend
March 1, 2022

Hi there

 

Thankyou for sharing the PDF file and explaining the issue in detail. I have tried to reproduce the issue on my end and its working fine.

 

Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > select 'Open PDFs from last session on Acrobat launch' > Click OK and reboot the application.

 

 

 

 

 

 

 

 

 

 

Hope it will help

 

Regards

Amal

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