How to stop popup in Acrobat - Turn your pdf into almost any type of file. no credit card required.

Forum|Forum|5 months ago
October 24, 2025
1 reply
240 views

The popup appears every time I open a PDF.

How can I stop the popup in Acrobat Free? It says: "Turn your PDF into almost any type of file. No credit card required."

I’ve already unchecked Preferences > General > Show me messages when I launch, but it’s still showing up.

Please Refer attachment.

Thanks.

S

Sanjeev_Pratap

Adobe Employee

Hi @Arunkumar_N

We regret the inconvenience, could you please share the OS information and the version of Acrobat installed on your machine to enable us to help you with the issue.

M

mk_4223

Participant

I am also getting this blue banner with "Turn your PDF into almost any type of file. No credit card required." every time I open a pdf, with a Try Export Now bubble.
Windows 11, version 25H2
Adobe Acrobat Reader Continuous Release Version 2025.001.20756, 64-bit

(also extremely unhelpful that the Menu>About>About Adobe Acrobat Reader popup is not copyable, and doesn't remain on the screen when I change focus to my browser to type it, so have to take a screenshot)

S

Sanjeev_Pratap

Adobe Employee

@mk_4223 Thanks for reaching out, we looking into this issue and will share an update soon.

Regards

Sanjeev

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