Skip to main content
Participant
Jun 25, 2024 4:18 AM UTC
Question

How to stop the "What's new" pop-up

How to stop the "What's new" pop-up
How can we stop the persistent "What's new" pop-up? I've tried unchecking "Show me messages when I launch Adobe Acrobat", but it simply defaults back to checked. 
Like many other users, I like to know what's new, but this new pop-up is counterproductive and has us considering alternate software for our daily work and client presentations - both of which are constantly interrupted by the unrelenting pop-up.

 

11 replies

Participant
Oct 1, 2025 7:12 PM UTC

I too am getting this Pop Up every time I open Adobe (and I have a paid professional version). My IT team can't seem to make it stop. I have tried wathing all the tip/links but no luck. 

 

Translate
Participant
Oct 1, 2025 7:17 PM UTC

Did some googling and this video tips seems to be working for me. For now. 

 

https://youtu.be/E7vO_hN0WMc

Translate
Jess-G
Participant
May 7, 2026 10:34 PM UTC

Thank you so much Lauren!  I’ve been trying to figure this out for almost 2 years and use the paid professional version for my business.  Tried one last search before switching to Nitro (which is more expensive) or some other PDF alternative and found your link. 

 

Every other link showed instructions that doesn’t work most.  We should not have to change the code in the program either to get a pop-up to stop when we’ve clearly turned off all notifications.  Adobe needs to fix this and let newer Windows users know to turn off the Windows 8 compatibility mode in the meantime.  This is such an easy fix.

Translate
Kalvyn Rasquinha
Community Manager
Community Manager
Jun 28, 2024 3:44 AM UTC

Moving this to the Acrobat forum

Translate
Participant
Jul 11, 2024 2:30 PM UTC

Isn't this the Acrobat Forum? If not, where can I find it?

Translate
kglad
Community Expert
Community Expert
Jul 11, 2024 2:36 PM UTC
kglad
Community Expert
Community Expert
Jun 25, 2024 4:27 AM UTC

are you using the "new" acrobat interface?

Translate
Participant
Jul 11, 2024 2:27 PM UTC

It appears yes, but when I select "Disable new Arcobat" and restart, it restarts with the new experience.

Translate
Participant
Jun 25, 2024 4:18 AM UTC

Cry for HELP...!...how to stop the "What's new" pop-up
Has anyone found a way to stop the persistent "What's new" pop-up? I've tried unchecking "Show me messages when I launch Adobe Acrobat", but it simply defaults back to checked. 
Like many other users, I like to know what's new, but this new pop-up is counterproductive and has us considering alternate software for our daily work and client presentations - both of which are constantly interrupted by the unrelenting pop-up

 

Translate
kglad
Community Expert
Community Expert
Jun 25, 2024 4:28 AM UTC

please don't post duplicates.

 

<merged>

Translate
Participant
Jul 11, 2024 2:26 PM UTC

Unintended mistake

Translate