How to stop word documents from converting to PDFS

Forum|Forum|5 years ago
March 31, 2021
3 replies
4356 views

When I send attachemnts in my email as Word documents, immediately the Word documents start to convert to PDF's. How do I stop this from happening. I do not want every word attachement to convert. Is there a way stop the conversions or at least have Adobe to ask me for permission to convert the word documents first?

Edit and convert PDFs

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J

JResk

Participant

I'm having the same issue, and it began alongside my paid Adobe Acrobat DC . A Word doc sent via email keeps downloading as Adobe Acrobat. Super frustrating. I should not have to adjust my email settings in the first place. Never had this issue until the subscription. I found a workaround:

Dave Creamer of IDEAS

Community Expert

This doesn't happen using Outlook on Windows.

Are you using the Acrobat ribbon in Word to send the email? It's job is to convert the Word file to PDF.

David Creamer: Community Expert (ACI and ACE 1995-2023)

ls_rbls

Community Expert

I think that depends on what preferences you've set in your email client to handle this type of attachments, and at the operating system level, you may need to re-verify if Adobe Acrobat Pro DC is the desired default program to open and view PDFs.

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