How to Turn Off Grey Popups When Hovering Over Images

Wow Adobe. Just wow. Your responses to this are baffling. The clearly articulated problem is that we don’t want Acrobat to show AI generated descriptions by default. We desperately need an option to turn this feature off.

A real-world use for Acrobat is to present a PDF on screen. Poorly written pop up descriptions are a great way to ruin this. To make the situation worse each description finished with the words “AI generated content” referring to the description but which could easily be construed as referring to the image itself. 

We do not want ridiculous workarounds in other applications to turn of tagging of PDFs.

Just add an option to turn this function off!

I am having the same experience. It is not only a PowerPoint-to-Acrobat problem as I am having the same issue with PDFs that are created with Adobe Acrobat Pro. Regardless of where or how the PDF was created, we should be able to disable the visibility of the Accessibility Tags. They should not display unless a specific accessibility feature is enabled.
 

I have seen many, many other conversations across the internet on this and similar subjects with using Adobe Acrobat and so many responses recommend settings within “Generative AI”. I am currently using Adobe Acrobat Pro 2026.001.21431 on a Mac. There is no “Generative AI” anywhere in the application preferences.
 

The root question: how do we globally disable Accessibility Tags from displaying on hover when viewing PDFs using Adobe Acrobat?

I also had this problem with an image that I had taken myself and was being flagged as AI-Generated content. I didn’t have a ‘Generative AI’ section in my preferences even though my acrobat is up to date.

However, I managed to get rid of them through a very convoluted process, but it works nonetheless;

1. Under ‘All Tools’ select ‘View more’, then scroll down and select ‘Prepare for accessibility’.
2. Select ‘Automatically tag PDF’. A pop-up will show telling you that your document is already tagged. Click the hyperlink on this pop-up that says ‘View accessibility tags’
3. Click the three dots in the corner of the ‘Accessibility tags’ panel and uncheck the option ‘Document is a Tagged PDF’

This process seems to work for me, but I have to do it every time I open a new document. Very frustrating. I hope Adobe makes can make this a simple toggle in accessibility preferences or something.

Hope this helps!

Print > as a PDF.
Re-PDF your PDF. 

Hi @William356083989f07, 

Sorry for the troubled experience, and thank you for reaching out. 

Based on the Grey pop-up, I am suggesting the following to test:

- Launch Acrobat, Hold Ctrl/Cmd + K > Preferences > Generative AI > Try disabling it, restart the app, and check this issue again. 

Let us know how it works, if it works, enable the feature, and try tweaking options starting with "Show AI..."