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Participant
June 14, 2024
Answered

http://ocsp.digicert.com - si blocca tutto

  • June 14, 2024
  • 2 replies
  • 1176 views

Buongiorno a tutti, sto avendo un problema ogni volta che apro alcuni tipi di file in PDF, mi appare un dialog come in oggetto (ocsp.digicert.com) e si blocca tutto, tanto che devo spegnere tutto e riavviare. come posso risolvere definitivamente questo problema? 

Grazie

This topic has been closed for replies.
Correct answer Tariq Dar

Hi @QUATTROCIOCCH38043163ea8a 

There is a good chance those signed documents are being validated for signature or data on file. 
There is a case where the Digital signature is running validation on this address, and until there is a return response from the server, Acrobat freezes while that is happening. You may check with your IT admin to see if they can add these addresses in a privileged location under preference > Security(enhanced). 

 

Let us know if you have further questions.

 

 

~Tariq

 

 

2 replies

Tariq DarCorrect answer
Legend
August 2, 2024

Hi @QUATTROCIOCCH38043163ea8a 

There is a good chance those signed documents are being validated for signature or data on file. 
There is a case where the Digital signature is running validation on this address, and until there is a return response from the server, Acrobat freezes while that is happening. You may check with your IT admin to see if they can add these addresses in a privileged location under preference > Security(enhanced). 

 

Let us know if you have further questions.

 

 

~Tariq

 

 

JR Boulay
Community Expert
Community Expert
June 14, 2024

Merci de détailler votre question et de donner les liens.

En l'état il est impossible de répondre.

Acrobate du PDF, InDesigner et Photoshopographe