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Participant
July 1, 2024
Question

HTTP500 error message when trying to save markup

  • July 1, 2024
  • 2 replies
  • 635 views

There is for sure something wrong with Adobe 2023 version

When we are trying to save markup on a pdf file the attached screen is coming up. "The document is trying to connect to: file:///C|/Users/<username>/AppData/Local/Temp/<some wierd html file name>

And when we are clicking on "Allow" its throwing HTTP500 error

Kindly refer to the supporting screenshots


Please help as it is very irritating to the customer

This topic has been closed for replies.

2 replies

AnjnayAuthor
Participant
July 12, 2024

Hi,

Did you get a chance to look into this?

Regards,

Anjnay

kglad
Community Expert
Community Expert
July 1, 2024

assuming acrobat..

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
AnjnayAuthor
Participant
July 1, 2024

Thank you for your response. Awaitng a good solution/workaround.

kglad
Community Expert
Community Expert
July 1, 2024

no problem