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Participant
February 14, 2018
Question

I am attempting to covert a PDF file to a Word Document but keep getting an error.

  • February 14, 2018
  • 1 reply
  • 635 views

I open the pdf and select export to Word Document.  It works for about 15 minutes and then says conversion failed.  It is a rather large document of 36 pages.  i don't know what to do. 

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1 reply

Adobe Employee
February 14, 2018

To investigate furthur, please share 1. version of acrobat in use here? 2. Are you observing this issue on Windows or MAC? Also, share the PDF file to us via dropbox or any shared resource.

Participant
February 14, 2018

I have Windows 7 Professional

Adobe Acrobat Reader DC Version 2017.012.20093

The pdf document has some graphics and tables on it.

Adobe Employee
February 20, 2018

Hi,

Can you please share the files via dropbox.

Regards,

Harsha