I am not allowed to attach pdf files to emails.

Question

I went to Menu>Preferences>Email Accounts and unchecked "always send files as a link (sign in required)". BUT I still cannot attached files to emails. When I use the share button the  "Send as link" switch is on and greyed out so I cannot change it.

creative explorer · Answer

@NH Villager It might be a permission issue on your end. Check with the IT team. Also, in Acrobat's preferences, look for settings related to email or default applications. Ensure that Acrobat is configured to use your preferred email client (e.g., Outlook, Apple Mail) and that there are no restrictions on attaching files. Some email clients might have their own settings for handling attachments or security protocols that could be interfering with Acrobat's ability to attach files directly.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded