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Deepthinker1
Participant
September 19, 2023
Question

I am paying for 2 separate Acrobat licenses but cannot install them both

  • September 19, 2023
  • 1 reply
  • 309 views

I have an annual subscription for Acrobat Pro, that I should be able to install on 2 separate PCs at a time.... PLUS I also have a full subscription under the same Adobe ID for the Creative Cloud All Apps (that also includes Acrobat Pro) that I should ALSO be able to install on 2 separate PCs.  Once I install on 2 PCs... a desktop at the office plus laptop at the office... I then attempt to install/activate on my desktop at home but it always states I need to deactivate one of the first two units.. since it is not recognizing the 2 separate licenses.  Any suggestions on how to proceed and get this on at least 3, if not 4 PCs at a time?

 

Thank you for any advice.

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    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    September 20, 2023

    It's not a good idea to have overlapping subscriptions for the same product under a single account.

    You should split them over multiple accounts, or look into getting a Volume License with multiple seats.

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