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SDT-TechSupport
Participant
October 10, 2017
Question

I am unable to open any dialog box in Adobe Standard DC.

  • October 10, 2017
  • 1 reply
  • 307 views

When I attempt to open any dialog box in Adobe Standard DC, I get a very oversized page that is either blank or has useless information.  I will attach examples.  I have completed a repair installation, a complete uninstall and reinstall using the Adobe Tool to remove both Adobe DC and Adobe Reader.  I have confirmed that there are no updates available.  Ultimately, this means I am unable to print, change preferences, view properties or anything else under the "File" menu option within Adobe.  Any advice relevant is greatly appreciated.  Thanks.

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1 reply

Legend
October 10, 2017

Please look in your Fonts control panel. How many "Segoe UI" (not just Segoe) fonts do you see?

SDT-TechSupport
Participant
October 10, 2017

There are two Segoe UI fonts installed.  "Segoe UI" and "Segoe UI" Symbol Regular.  There are also two Segoe fonts, "segoe Print", and "Segoe Script".