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November 26, 2025
Answered

I can not create a single pdf from multiple files...

  • November 26, 2025
  • 1 reply
  • 402 views

I can not create a single pdf from multiple files. When I drop jpegs to create a pdf, I get an error. It tells me no PDF was created because Adobe Acrobat encountered an unidentified error. Even when I try to open a PDF I get the operation could not be completed as Adobe Acrobat doesn't have permission to access.  But I do have and I have given Acrobat full access to my drive and I still continue to get both these errors. I'v unistalled and reinstalled. Enabled persmissions for all files and applications but still I'm getting both of these errors. Please help because I need to use Acrobat for work and don't know how to fix....

Correct answer Meenakshi_Negi

Hi Joshua_Ecton2608 ,

 

Please try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/48r6Irf). Ensure that you remove ot from the trash folder.
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/48l5mOB.

 

In the meantime, try converting the file using the Acrobat Online account. Open the following link: https://adobe.ly/48uyAe6 and sign in with your Adobe credentials. Once logged in, go to the Create tab and select Combine files. You may try the steps suggested here: https://adobe.ly/4pE6fZz

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

1 reply

Meenakshi_Negi
Legend
November 26, 2025

Hi Joshua_Ecton2608,

 

Thank you for reaching out, and sorry for the trouble caused.

 

According to the error message, it appears that the application does not have permission to access the location where the files are saved. Please try moving the files to local storage and then attempting to create the PDF again. See if you still get the error message.

Also, try creating a PDF from JPEG files saved locally and see if you get the same error.

 

Let us know how it goes.

 

Thanks,

Meenakshi

November 27, 2025

Hello! all my jpegs and files are saved locally on my machine. I have full permissions on all files.  Something got corrupted which i've fixed with the privalages on my mac.  But its still acting as if I have a permission problem....I don't know what to do....

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
November 28, 2025

Hi Joshua_Ecton2608 ,

 

Please try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/48r6Irf). Ensure that you remove ot from the trash folder.
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/48l5mOB.

 

In the meantime, try converting the file using the Acrobat Online account. Open the following link: https://adobe.ly/48uyAe6 and sign in with your Adobe credentials. Once logged in, go to the Create tab and select Combine files. You may try the steps suggested here: https://adobe.ly/4pE6fZz

 

Let us know how it goes.

 

Thanks,

Meenakshi