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sandra_9252
Participant
August 23, 2025
Question

I can not do anything without getting "Not Responding" error message each time I click on anything

  • August 23, 2025
  • 2 replies
  • 255 views

Why am I paying a yearly fee to drive myself crazy trying to edit a document that should take minutes. Every thing I click on causes an not responding error. It has taken me 30 minutes to add 1 text box with 10 letter in it. Very frustrated. Tried checking for updates, fix installation options. No help at all. Anyone have an answer to this issue.

2 replies

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sandra_9252Author
Participant
August 24, 2025

I ended up re-installing Adobe Pro without the New AI features and it is working normal again.

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
August 23, 2025

Hi, @sandra_9252, I can't promise I can help you, but if you supply what your platform is (e.g., Mac, PC), what version and release is your OS. And, if you know, what is the source of the PC (scanned and OCRed, from a website, downloaded, you created from a Word doc., etc. 

 

Lastly, what are you doing to the document? That is, are you commenting, correcting, what? And lastly, what are you clicking to get this done.

 

Oh, one more lastly, have you tried other documents and were you more successful or about the same.

 

Sorry for all the questions, just need to fill in details as opposed to making them up (I always make up the wrong details, not helpful).

S
sandra_9252Author
Participant
August 24, 2025

PC, Windows 11 Home, 24H2, File being editted is from a design program that up till today had no problems, I need to add additional instructiona  which I do by adding a Text box, ie: Right Handed or Left Handed, Increases start here. This is about the length of most being added.  I am clicking on the Text Option from the Edit Menu then clicking where I want it.

I have tried Documents saved as PDF from MSWord and same issues.

I am using Adobe Pro and it is up to date as well.

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