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Participant
July 20, 2021
Question

i can not print any adobe PDF file on paper

  • July 20, 2021
  • 1 reply
  • 760 views

When i try to print any of the Adobe PDF files i have on my computer and to do so choose my only paper printer and click print. instead of sending the document to the printer the computer offer me the possibility to save it again. so i can not print anything/
I have adobe reader free version. Hp 6700 printer and use Windows 10 pro 

 

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1 reply

J E L
Community Expert
Community Expert
July 20, 2021

Okay, have you looked at your Settings > Devices to see what is going on with your HP printer. Is it set as your default printer? Is it "online" right now? Have you tried to run the printer troubleshooter?

 

 

Participant
July 20, 2021

Hi Jain. Thank you very much. 

The problem is not the printer because i can print any other kind of documents like Exel, Word, photos etc.. 

 

J E L
Community Expert
Community Expert
July 20, 2021

@defaultlj0kbn7v7wdd Okay, that's good to know. Are you sure you have the latest version of Reader installed? Look to see if you are running 2021.005.2005. If not, check for updates or try to reinstall it from this link. Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android. Before today, could you always print to your HP without problems?