I can't cancel a subscription

Forum|Forum|4 years ago
August 15, 2021
2 replies
815 views

I want to cancel a subscription and there is no button to do so. I've been trying to contact the support team AND I DON'T GET ANY RESPONSE

I have been wanting to cancel the trial version of Adobe Acrobat Pro DC for days. Cancellation does not work and the 7-day period ends tomorrow

Cancel subscription

This topic has been closed for replies.

A

Anonymous

I have the same problem. The help page is not helpful at all.

There is no cancellation option.

Amal.

Legend

Hi there

Hope you are doing well and sorry for the trouble. As described, you want to cancel the subscription.

Please check the steps shared in the help page - https://helpx.adobe.com/manage-account/using/cancel-subscription.html and see if that works for you.

Let us know if you experience any trouble and need more help

Regards

Amal

D

defaultey54tdbkkony

Participant

I was unable to cancel an Acrobat Pro DC trial subscription. I try three days and I get a Spanish pone 900810339 and speak with Mr. Edi. Analyze everything, very kind and found my order was not correct and was not registered. Thus, it could not be annulled: IT DID NOT EXIST.

Thank you Mr. Edi

Felix MOTI

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