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Martin5C3C
Participant
December 11, 2020
Question

I Can't edit a PDF using my free trial version of Acrobat DC Pro.

  • December 11, 2020
  • 1 reply
  • 7670 views
 

I'm new to this subscription cloud based Adobe stuff.  I have always had hard versions of Acrobat Pro.  

So maybe I am doing something wrong.  I'm in my free trial period with Acrobat DC Pro.  When opening a PDF on my MacBook pro (not a cloud file) and I'm out of internet range I get a dialog saying I must turn on WIFI to be able to edit my PDF.  Really?  I can't work on a file that is on my computer without a WIFI connection?

What is the work around for this?  Or what am I doing wrong?  

Thanks for any help or info...

 
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1 reply

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
December 11, 2020

It's possible that there needs to be a "handshake" between your computer and the internet to verify that the copy on your computer is a valid copy of Acrobat.

 

I know that Adobe is still having occasional issues with people being out of internet contact with valid copies. Since I do not work for Adobe I have no idea what's going on internally with this issue but suffice it to say, this is not you, it's them. Just start up while in wifi range than you should be OK.

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Martin5C3CAuthor
Participant
December 11, 2020

Thanks Gary.  The "hand shake" with Adobe always calling the mothership is one reason I stopped using Adobe products.  I quite often work in "the wild" where there is no Internet.  This may be a deal killer for me and I'm glad I'm still on my 7 day free trial version.  My last version of Adobe was 9.0 Pro, which worked beautifully for my needs.  But then Mac went to all 64 bit apps and that's dead in the water.  Hopefully this is a minor issue and not an implemented or intended one -- that would be awful.  Thanks again...

try67
Community Expert
try67Community Expert
Community Expert
December 11, 2020

Unfortunately, it is. Even the non-subscription version of Acrobat now requires very frequent "verification" of the user account.

I guess those in charge don't think there are still devices which are not connected to the internet, either by choice or by necessity.

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