I can't open Acrobat or pdfs

Forum|Forum|3 years ago
January 23, 2023
1 reply
3079 views

When I try to open Acrobat or a pdf I get the following error message:

"A running instance of Acrobat has caused an error."

I tried all of the fixes Acrobat suggested (except the ones that require access to the software, since I can't open it). I restarted the computer twice, I checked Task Manager, and there is nothing listed for Acrobat.

And it's Monday. Ugh.

Brett

Crash or freeze

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Correct answer brettw58582922

Would you mind sharing a screenshot of the task manager, and also from the Startup Programs tab?

If you disconnect the computer from the Internet,would it pop the same error if you're completely offline?

Thank you! I figured it out. There was a process item in the Task Manager
that wasn't named Acrobat that was the problem. Thank you so much for
leading me there.