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Participant
March 10, 2022
Question

I can't uninstall Adobe Acrobat Reader DC

  • March 10, 2022
  • 1 reply
  • 4410 views

Hola,  Requiero su apoyo por favor, intente desinstalar el Adobe Acrobat Reader DC. Ya intenté desde el panel de control pero me arrojo el mensaje de error: no se encontro ninguna secuencia valida para el conjunto de revisiones. Ya intenté con la aplicación de Adobe Acro Cleaner y nada, ya intenté por comandos y nada. No se que mas puedo hacer. 

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1 reply

Meenakshi_Negi
Legend
March 11, 2022

Hi Lucero,

 

Thank you for reaching out, and sorry about the trouble.

 

Please try the run the Program Install and Uninstall troubleshooter using the steps suggested on the following page: https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Then try to run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) on your machine.

 

Let us know how it goes.

 

Thanks,

Meenakshi