Participating Frequently

Question

I cannot edit text in PDF using a paid monthly subscription! How can this be fixed??? Urgent!

Forum|Forum|1 year ago
March 4, 2024
6 replies
2195 views

This topic has been closed for replies.

JR Boulay

Community Expert

There is something wrong in this file.

Acrobate du PDF, InDesigner et Photoshopographe

C

Crystal32220281dpgj

Participant

No helpful- I am having this issue also. Text boxes are disappearing, Soo frustrating!

JR Boulay

Community Expert

I guess that these PDFs are actually image files, so they don't contain any text.
First, you should try OCRising them.

Acrobate du PDF, InDesigner et Photoshopographe

M

MelanieMinnaarAuthor

Participating Frequently

Hi,

Thank you.

They are definitely PDF's and not images.

try67

Community Expert

That's not contradictory. PDFs can contain images, which you won't be able to edit directly, since the text in them is not real text, but a part of the image. Running Text Recognition could allow you to edit that text, if the process is successful.

try67

Community Expert

So the issue is with that specific file? Can you share it with us?

M

MelanieMinnaarAuthor

Participating Frequently

Hi,

It is 12 files, identical in nature but content is different on each one.

I unfortunately cannot share the files publicly.

p.s. I even tried editing one of my own bank statements just to see if that worked, and it did too.

I am completely stumped!

try67

Community Expert

If these are bank statements it's possible they are digitally signed, which would prevent you from editing them.

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MelanieMinnaarAuthor

Participating Frequently

FYI - I just tried on a 3rd document and that one also works 100%

try67

Community Expert

If you mark your replies as Correct people will assume the issue is solved and will not bother trying to help you... I will unmark them for you.

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MelanieMinnaarAuthor

Participating Frequently

Thank you very much for pointing that out and sorting out my mess. Still desperately trying to figure out what is wrong with this file.

M

MelanieMinnaarAuthor

Participating Frequently

I tried a different document and I can edit that one 100%.

I have checked the security settings on the previous document (document in question) and it shows that there are no security restrictions.

M

MelanieMinnaarAuthor

Participating Frequently

Further:

I have rebooted my laptop several times now.

I am logging in to Adobe.

I have checked that I am logged in using the correct username/profie.

There is no option to "restore purchases" and all menu options for the paid version are showing.

When I select EDIT - the text blocks do not show and no editing is allowed.

If I try ADD TEXT - the boundary block shows but no typing shows - I have checked the text colour, size etc

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