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sharonm13511131
Participant
February 1, 2024
Question

I cannot turn off all the pop up messages!

  • February 1, 2024
  • 4 replies
  • 4806 views

ARGH how do you turn off all the pop-up messages, since the last update I get all these pops ups I have removed the program reinstalled it, and searched for answers to no avail. If I turn off the settings/preferences messages and apply I come back and it is reset again allowing them. I think it's time to switch to Bluebeam!

    4 replies

    LM1980
    LM1980
    Participant
    March 21, 2026

    The most annoying software ever used used - the product team thinks bugging the user with all these differnt suggestion will help someone buy their product - the product is full of junk ads

    T
    Tariq Dar
    Legend
    March 24, 2026

    Hi ​@LM1980 

     

    Thank you for sharing your feedback. We are really sorry to hear about your experience and understand how frustrating it can feel when the product does not meet your expectations.

     

    We also want to let you know that we hear your concern about the in-app suggestions and messaging. Acrobat is designed to surface helpful tools and features, but we understand that this can sometimes feel intrusive or distracting, especially when you are trying to complete a task quickly.

     

    Your feedback about the experience, including concerns around usability and interruptions, is important to us. We will make sure this is shared with our product team so they can review and consider improvements.

     

    If there are specific features or prompts that are getting in your way, please let us know. We would be happy to guide you on how to streamline the interface and reduce interruptions where possible.

     

    We appreciate you taking the time to share this with us.


    ~Tariq

    W
    wade_0150
    Participant
    January 21, 2025

    Anyone found a solution for this issue that works?

    M
    Mingah287176129lik
    Participant
    November 8, 2024

    I thought I was the only one annoyed at these messages that pop-up. As the earlier poster said, no one wants these messages. It is quite a hassle to click through multiple times a day.

      Amal.
      Amal.
      Legend
      February 1, 2024

      Hi @sharonm13511131

       

      Hope you are doing well and thanks for reaching out.

       

      Would you mind sharing more details about the pop up message you are getting? What is the workflow/steps you are doing when these pop messages appear, A small video recording or screenshot of the same would be very helpful.

       

      Also, go to preferences (Ctrl,Cmd+K) > General >  Under, messages from Adobe, Uncheck  'Show me messages when I launch Adobe Acrobat' > Click OK and reboot the application.

       

      Make sure you have the application updated to the recent version 23.08.20470 > Go to Help > Check for Updates and reboot the application.

       

      ~Amal

      S
      sharonm13511131Author
      Participant
      February 2, 2024

      Hi Amal,

      It's about 5-10 secs after I open any pdf I get the pop-up below.

      I have the latest update

      I have tried to uncheck the 'Show me messages when I launch Adobe Acrobat'  but when I relaunch it's checked again

       

       

      A
      Anonymous
      February 8, 2024

      Me too!!! trying to figure this out. So annoying!!!

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