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Tom27150451ul3x
Participant
June 26, 2023
Question

I cannot use Adobe Acrobat Pro!

  • June 26, 2023
  • 1 reply
  • 437 views

Everytime I try to use it a blank rectangle with a looping circle appears a few seconds after launch and the app is then totally frozen and has to be closed with CTL ALT DEL End task. I am also being asked to log into Photoshop and adobe constantly. I am really tired of this as I have work to do. 

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1 reply

D
Community Expert
DeanUtianCommunity Expert
Community Expert
June 26, 2023

Have you tried uninstalling Acrobat and reinstalling or installing an update?
For the issue with requiring to sign in constantly, look at the help page below on this:
https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html 

 

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