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Participant
October 1, 2023
Question

i cant log in to cancel my 7 day free trial

  • October 1, 2023
  • 1 reply
  • 305 views

i cant log in to cancel my 7 day free trial,so  logged with a diffferent email address

 

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1 reply

jane-e
Community Expert
Community Expert
October 1, 2023

@Sheilagh326408884lce 

Sign in at https://account.adobe.com/plans and choose Manage Plan > Cancel

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

If you need further assistance, only Adobe Customer Care can help with billing issues. There are two ways:

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane